Connect an ethernet cable coming from your router or modem to the tv.
Tcl roku tv wired connection not working.
We have the exact same problem.
Follow the steps below if you choose to connect your tv to the internet using an ethernet cable.
I restart roku device 10 to 15 times and also factory reset 3 to 4 times.
Spend way to much time on figuring out why the tcl roku tv won t connect.
I ve got this year s 40 tcl roku tv and my wireless experience sounds much like yours.
I don t show this issue before.
I don t have any serious complaints but at that price i may take the chance just to have something to do with all my spare ethernet cables.
Having some wireless connection issues.
I have a modem google wifi router and then the tv.
And in most cases when a roku can t connect to the internet the problem isn t even with the roku itself but rather with the router other devices in your home or the connection settings.
We also have centurylink and same tv as you describe.
Set it up with wired connection.
Did you figure out what was wrong.
I bought this product because i do not have access to wireless and would like to connect my 32 tcl roku tv to the ethernet no ethernet port on tv.
I have a 2019 roku smart tcl wireless tv 32s325 no ethernet.
I have no idea why.
Talked with roku support tcl support and centurylink support without any luck.
Can also connect with phone hotspot but not with wifi or cable.
With a 16mb connection i don t have a lot to spare and have always much preferred wired.
But i test also wireless connection with the router it s working fine.
I have the latest update.
Last night i lost the wired connection.
At the back of your tcl roku 4k tv locate the ethernet port.
I test more than 3 router connections but every connection wired connection successfully and internet connection not work.
Just wondering if i can buy a roku ultra and use the ethernet port and then use hdmi cable to connect to tv and bypass the wireless.
Reviewed in the united states on january 24 2020.
Confirm your software version and build.
Tcl roku tv loses wifi connection and then can t find any wifi networks jump to solution it s a known bug with the wifi disabling on the tcl and maybe other brands roku tv s brought on by a software update sometime between october and december.
Not sure if this will confuse wifi software.
I switched to wireless connection but want to go back to wired.
Thanks for the information.
This product did not work even after restarting the tv.
Sometimes it works sometimes it does not.